Reviews Proudly Servicing Clearwater, St Petersburg, Tampa, Bradenton, FL & Surrounding Areas
“I am writing my review via email because I don't participate in social media platforms at this time. I apologize for any inconvenience. After some consumer research on my part, I decided I would get an Amana or Trane Unit. My research also suggested that the company you choose is as important, if not more so, as the system. After initial and subsequent consultation with Adonay, His presentation of the attributes and capabilities of the company made me comfortable choosing Climate Design. That said after the install, the installers told me the static pressure was pretty high at about 1.5. So I went back to the internet to find out what was target pressure and what are the effects of too high static pressure. I called Adonay, to discuss. He said that the system was new, but the ducts were old and not compatible. I asked what were the repercussions and he told me the system would work harder. I asked what were the repercussions of that and I was told the unit might wear out faster than if the static pressure were normal, but that he had never heard of a system wearing out too soon. Last month, Riley Posey came to troubleshoot why the heat would turn on and then turn off. He diagnosed a defective heat kit. When he came to replace the heat kit, I asked him about the static pressure. He listened and understood my concerns and asked Jake to get in touch with me. He recommended Jake because of his varied experience. Riley had been here before, soon after the initial install, because the system ran loud. It sounded like an industrial unit. I was under the impression it would be quiet. He did what he could. Riley is awesome. Jake came out last week. He could hear the unit and knew the pressure was too high. He listened attentively to me and acknowledged that a manual J and D should have been performed. Only the calculation for unit size was discussed with me. I told that if I knew my ducts were incompatible, I might have chosen a base entry level model with less bells and whistles to either accommodate the existing ductwork or so that I could better afford to change out the system and ductwork together. Jake came up with estimates for the optimal fix. I couldn’t afford it even when we stripped just about everything from the estimate. Then he came up with what he thought might or might not be a fix but at least it wouldn’t cost me anything. Maybe, I would be able to upgrade the ductwork later and at a time when I could better afford it. I was so grateful for the time he spent with me listening and offering me several options. I am a senior citizen on a fixed income. I chose to go with the no cost option. Jake is awesome. Today, Sheldon and Chris changed out the 10” trunklines and installed 12” trunklines. I don’t know all that they did today, but, I truly believe they went above and beyond to get the static pressure down. I was told the pressure reading was 0.25. YAY! I also noticed the unit is appreciably quieter. Sheldon and Chris were awesome. Everyone from Climate Design that I have met or interacted eith over the phone including Caitlyn and Brianna (forgive my misspelling). Have been professional and awesome."
“Let me just say that I'm completely overwhelmed with the generosity of this company! My husband is a wounded veteran who has been recently medically retired from the Army. We came home to a house that was totally destroyed by our tenants. We had to max out our credit cards just to make repairs. We have 2 small children and a 5 week old premie baby and on the first day of summer our AC kicked the bucket and no money left to repair it. Climate Design learned about it and offered to replace and install a new one for free! I need the world to know what an amazing, generous company they are to do this for a local veteran! It's unbelievable! Thank you!"
“I have been the Climate Design customer since the mid seventies. First as a builder where Climate Design installed dozens of systems in my new homes. I have never had any problems that have not been resolved promptly and satisfactory. To this day I am using them for all my air conditioning needs and have recommended them to all my friends. While they may not be the cheapest, in my book they are the best. While the original owner, Lee Robinson, has retired, his son continues the same tradition his father had set."
“100% satisfied with the quality, responsiveness, and professionalism of the entire organization. They sold and installed my 2 Trane units in 2010 and they have been servicing them ever since. John S. and Brian W. stand out as exceptional technicians.”
“We have been customers of Climate Design for 10 years. During that time, they have provided our annual servicing with a high degree of professionalism. Their knowledge has helped us with our allergies. When it came time to replace our old Trane system, they installed the new one which has given us about a $90/month savings over our old one. We have renewed our service contract with them for another 5 years. We highly recommend Climate Design.”
“Best money I have ever spent. The comfort consultant Bill that came to my house was phenomenal, he took his time and walked me through their process and answered my calls after the fact. I highly recommend this company to everyone. thank you for everything you and your team did to get me a new AC for my hot home.”
“I was very impressed with Climate Design, from their customer service to their quality work. They were able to get a plumber to our house a few hours after I called. Gary was very kind and patient, explaining exactly what he was going to need to do. The cost for what we needed was excellent, definitely lower than other quotes we had received. We will be using them again and absolutely recommend this business.”
“After finding shower drains backing up on a Saturday morning, I spent an hour or so trying to clear it myself. Finally I called Climate Design Plumbing and was told they had a tech on weekend call. Jim was out in a couple of hours and took care of the problem for us, which was outside the house anyway. Jim was here when our drain line was replaced, and is always polite and pleasant to deal with. I would recommend his service.”
“Climate Design is top notch! An employee-owned company that will treat you better than family. Their professionalism, scheduling and expertise are the best I have ever experienced in home care. We felt valued and personally cared for; the technicians and the administration are equally impressive. I love the scheduled maintenance options and the very thorough explanations of how things work and how the cooling system's performance can be maximized in our bi-level home.”